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Privacy PolicyPrivacy Policy
Privacy Policy for Balanced Books Co.
Last Updated: 29/01/2025
At Balanced Books Co. ,we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage our bookkeeping services. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We collect the following types of personal data:
- Contact Information: Your name, email address, phone number, and postal address when you contact us for services or inquiries.
- Business Information: Information related to your business, such as your business name, registration number, VAT details, income, expenses, financial transactions, and tax-related data.
- Payment Information: If you make a payment, we may collect payment-related details, though we do not store sensitive payment data (e.g., credit card numbers) directly. Payments are processed through secure third-party payment processors.
- Cookies and Usage Data: Information about your visit to our website, including IP addresses, browser type, operating system, pages visited, and how you interact with our content. This information is used for site analytics and improving user experience.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide our services: This includes processing your bookkeeping needs, preparing tax returns, and offering financial advice.
- To communicate with you: To respond to your inquiries, provide updates, or send important notifications regarding your account or services.
- For legal compliance: To meet our legal obligations, including tax-related reporting, record-keeping, and compliance with relevant laws and regulations.
- To improve our website and services: By analyzing website usage and user experience to enhance our services and site functionality.
3. Sharing Your Information
We will not share your personal data with third parties except in the following circumstances:
- With your consent: If we need to share your information for any reason other than those listed in this policy, we will first seek your permission.
- With third-party service providers: We may share your information with trusted partners or service providers who assist in delivering our services (such as cloud storage providers, payment processors, or tax software providers). These providers are required to keep your data confidential and use it only to provide the specific services we've contracted them for.
- For legal or regulatory reasons: We may disclose your personal data if required by law or in response to a valid legal request from a government authority.
4. How We Protect Your Information
We take the protection of your personal data seriously and implement appropriate technical and organizational measures to safeguard it. These measures include:
- Data encryption: We use secure protocols to protect data transmitted via our website and in our communications.
- Access control: Only authorized personnel have access to your personal data, and access is granted only on a need-to-know basis.
- Regular audits and security checks: We review our security practices periodically to ensure they remain robust and up to date.
5. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You have the right to request correction of any inaccurate or incomplete personal data we hold.
- Deletion: You may request that we delete your personal data under certain circumstances, such as if it is no longer needed for the purposes for which it was collected.
- Restriction of processing: You have the right to request that we limit the processing of your personal data under certain conditions.
- Data portability: You can request that your data be transferred to another service provider in a commonly used format.
- Objection to processing: You have the right to object to the processing of your personal data in certain situations.
If you wish to exercise any of these rights, please contact us using the details provided below.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. After this period, your personal data will be securely deleted or anonymized.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and collect data about site usage. A cookie is a small file placed on your device that helps us remember your preferences, analyze website traffic, and provide a more personalized experience. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our website.
For more information on how we use cookies, please refer to our [Cookie Policy] (if applicable).
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with the updated date. We encourage you to periodically review this page for the latest information on how we protect your data.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact u.
